Effective Date: July 13, 2025
Business Name: The Self-Defined Trader
Business Address: 3286 West 12th Avenue, Vancouver, BC V6K 2R7, Canada
Contact: [email protected]
1. Introduction
The Self-Defined Trader ("we", "our", or "us") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
2. What Information We Collect
We may collect the following types of personal information:
- Name and contact details (email, phone number, address)
- Payment information (processed securely via third-party providers like Stripe or PayPal)
- Login credentials (if you create an account)
- IP address and browser information
- Behavioral and usage data (e.g., pages viewed, time on site, etc.)
- Voluntary information (e.g., survey responses, testimonials)
We do not knowingly collect personal data from anyone under the age of 18.
3. How We Collect It
We collect information through:
- Purchase or account creation forms
- Email opt-ins
- Contact forms or customer support interactions
- Cookies and analytics tools (e.g., Google Analytics, Meta Pixel)
4. How We Use Your Information
We use your data to:
- Deliver products, services, and digital content
- Communicate with you (e.g., updates, promotions, support)
- Process payments and manage orders
- Analyze site usage to improve performance
- Comply with legal or regulatory requirements
- We do not sell or rent your personal data to third parties.
5. Third-Party Services
- We may use third-party tools and platforms such as:
- Payment processors: Stripe, PayPal
- Email services: ConvertKit, Mailchimp
- Analytics: Google Analytics, Meta Pixel
- Learning platforms: Thinkific or Notion (if applicable)
These services may store or process data outside of Canada, including in the U.S.
6. Cookies & Tracking
We use cookies and similar technologies to enhance your experience, personalize content, and gather analytics. You can control or disable cookies through your browser settings, but this may impact site functionality.
7. How We Store and Protect Your Data
We take reasonable administrative, technical, and physical safeguards to protect your personal information from loss, theft, unauthorized access, disclosure, or modification.
All payment and sensitive data is encrypted and processed via secure third-party platforms. We do not store your credit card information on our servers.
8. Your Rights (Canada)
Under Canadian privacy laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or outdated information
- Withdraw consent to data processing
- Request deletion of your information (subject to legal exceptions)
- To make a request, contact us at: [email protected]
9. How Long We Keep Your Information
We retain your information only as long as necessary for the purposes stated in this policy, unless a longer retention period is required by law (e.g., tax or accounting regulations).
10. International Data Transfers
If you access our website from outside of Canada, you acknowledge and agree that your information may be transferred, stored, and processed in countries with different data protection laws than Canada.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our services means you accept those changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact:
The Self-Defined Trader
3286 West 12th Avenue
Vancouver, BC V6K 2R7
Email: [email protected]